According to the Consumer Financial Protection Bureau (CFPB) website, the CFPB is now accepting complaints from borrowers encountering problems with payday loans. The Bureau requests that companies respond to complaints within 15 days.
Consumers can submit payday loan complaints to the Bureau about:
- Unexpected fees or interest
- Unauthorized or incorrect charges to their bank account
- Payments not being credited to their loan
- Problems contacting the lender
- Receiving a loan they did not apply for
- Not receiving money after they applied for a loan
Get ready for the theatrics. I’m sure the national database is just around the corner…..
