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  • 87% of credit applications filed by the 544 small businesses surveyed were rejected in 2011

    Also………..” The Fed also discovered that denial rates for companies seeking microloans were higher than for companies applying for larger loans in the past year.”

    So what does this all mean?

    1. The transactional costs of lending are disproportionately higher when the loan amounts begin to decrease.
    2. Banks are taking less risks.  If you think about it, they’re taking more risks because their loan portfolios are not diversified.
    The fees on payday loans make sense b/c the risk associated with these loans are higher.  I think every payday lender would like to borrow money from the Federal Reserve at 1.5%, but we can’t.

    Read more at Inc. Magazine.

     

  • Credit card late payments at an all time low

    Credit card late payments are at an all time low.  My theory is that better technology is making it easier to pay.  Remember the days when people used mail in their credit card payments.  The advent of automated notifications has also made it easier to pay.

    One are that I would like to see added is text messaging.  The cash advance industry has embraced text messaging because it bypasses the inbox.  Getting emails delivered is not easy.

  • Fraud shuts down UK payday loan operation

    An Internet lender in the UK, MCO Capital, has been shut down for allowing itself to be duped by fraudsters who impersonated more than 7,000 people..  It turned into a big problem when the company tried to collect on the victims of identify theft.

    It’s hard to believe that there was nothing in place to identify this.  In the US, there are products, like Decision Logic that help verify a person’s bank account.  The service provide proof of identity, account verification, current balance and even recent bank transactions.

     

  • How To Improve Email Deliverability

    Pretty good article in Inc magazine titled, “5 Rules: How to Avoid a Spam Filter“.

    Here are the 5 tips:

    1. Create a unique subject title.  
    2. Avoid ‘salesy’ trigger words. 
    3. Keep the format simple. 
    4. Use graphics sparingly. 
    5. Limit the number of URL links. 
    From a technical standpoint here are the common keywords that get caught up in Spam filters:
    Advertisement, Business, Cash, Cheap, Commodity, Congratulations, Credit, Deal, Debt, Degree, Disclaimer, Discount, Free, Gimmick, Guarantee, Income, Ink, Investment, Joke, Load, Marketing, Merchant, Money, Obligation, Offer, Opt, Opportunity, Outstanding, Payoff, Price, Profit, Promo, Promotion, Rate, Refund, Rich, Sales, Save, Shop, Spam, Spree, Stock, Subscribe, Trading, Wealth, Win, Winner, Winning, and Won.
    For the hardcore email marketer, read “How Spam Filters Work” by Mail Chimp.
  • Federal Payday Loan Bill Will Challenge State’s Powers…

    The Wall Street Journal writes:

    “A bipartisan team of House lawmakers is pushing new legislation that would allow nonbank lenders, including those typically known as payday lenders, to choose to operate under a federal charter and avoid dealing with a patchwork of often conflicting state laws.”

    The operative words here are “…avoid dealing with a patchwork of often conflicting state laws.”  Not sure how accurate this scenario is.  States laws seem to supplement federal laws frequently, so they can still make life miserable for payday lenders.

    Business Week magazine also writes about the new push for the federal government to regulate payday lenders.  The article titled “Payday Lenders Seek U.S. Oversight vs. States“.   These changes are about helping US lenders compete against Native American tribes and overseas lenders offering loans online.Cash America (CashNetUSA) is on pace to contribute $400k in political contributions.  Pretty much pocket change for them.  Cash America posted a net income of $135 million on $1,54 billion is revenues for 2011.  That’s pretty remarkable.

  • CFPB Draws First Blood

    Capital One Financial Corp. (COF) will pay a total of $210 million to settle charges of deceptive marketing of credit card “add-on” products such as payment protection and credit monitoring.”

    I guess their 3rd party marketing partner was too aggressive with the add ons.  Hard to say if $210 million means anything to Capital One.  It may be the equivalent of a parking ticket.

    Looks like the CFPB is playing judge, jury and executioner. You can read the full story at Bloomberg.

     

  • Woman Sues Capital One, Says Debt Collectors Went After Her Late Husband’s Discharged Debt

    You probably do not want to mess with people after their bankruptcy debts have been discharged.  Capital One and their third party collection company are getting sued.

    The article is at the Huffington Post.

  • Comprehensive article on Internet lending and Native Americans

    Pretty comprehensive article in Bloomberg titled:  “Payday Lenders And Indians Evading Laws Draw Scrutiny“.  It’s about the Internet payday lending industry and Native American tribes.

    State governments have either banned or have put a regulatory choke hold on cash advances, which has led to the Sovereign Nation model.  So far, the Sovereign model has been successful at the state level.  The star in all of this is Scott Tucker.  Scott is a race car driver / entrepreneur with a checkered past.  He’s making a lot money working with Native American Tribes that use their sovereign immunity to offer payday loans to US citizens.     There is a huge legal battle going on and no one knows when it will end.  What is inflaming these battles is the CFPB, which is led by Richard Cordray and detests the payday loan industry.  This is starting to read like a Michael Crichton novel.

     

  • Pennsylvania payday loan bill surfaces

    Pennsylvania House Bill 2191 has been introduced to try and get payday lending legal again in the state.   The bill not allow rollovers and the cost is around $14 per $100.   The bring up all the normal stuff: cycle of debt, usury, impossible to regulate, APRs.  What they don’t say is where you can go when you need $300 and no one will give it to you.  They also fail to recognize that people, in Pennsylvania, have access to payday loans through the Internet.  People are getting loans, so why not regulate it?  Or not regulate it at all and let people make their own decisions?

    Typically, the Northestern part of the country is very liberal, so I’m not optimistic.  They also have a website here.  I guess we’ll see what happens.

     

  • Why are so many lenders switching from payday to installment loans?

    What are the challenges of offering installment loans?

    • The Finance Charge on the TIL disclosure can look very large.  Usually, this is mitigated if there is no prepayment penalty.  For a simple interest loan, the borrower can pay off at any time.  They pay for the interest that’s accrued up until the payoff date.
    • Complying with Federal Truth In Lending:  Calculating APRs for high interest, multiple installment loans is very complicated.  You want to make sure you’re in compliance.  A fifth grader can calculate a payday loan APR.  This is not the case with installment loans.   
    • Transitioning borrowers from payday to installment can be difficult.  Educating your customers is the solution.  Sell the benefits of offering installment loans.
     
    There are some good reasons to offer installment loans to a payday customers.  Here are a few:
    • Some states make it very difficult to offer payday loans.  Payday loans get a bad wrap.    
    • The payments are more manageable because each payment pays down a portion of principal.  
    • As a small or medium sized lender, it makes sense to offer a product different from the large lenders.  Sure, a lot of them already offer installment loans, but their main product is still payday.
    • Some lenders just do not like using the word “payday” anymore.

    How is an installment loan different from a payday loan?  Installment loans can be part of your customer retention strategy.

    • Typically, the loans are larger.  If you reduce principal on an installment loan, halfway through the loan, the receivable balance is around half.  Offering larger dollar amounts is a great way to give your lending operation a competitive advantage.  If you can offer a borrower $800 and your competitor tops out at $400, the borrower will typically go with the larger dollar amount.  Of course, this is risky for first time borrowers, but a great customer retention strategy for borrowers that have paid you in the past.  
    • You can lower the payment amounts by extending the loan out further.  This can make the payments more affordable for your borrow.  
    • From an operational standpoint, you’re not executing an new loan agreement every two weeks.  
    • Typically, installment loans are fully amortizing.  Payday loans work until payday, but many borrowers want more time to repay their loans.  
    Need compliance help moving from payday to installment?  Contact Intro XL by clicking  here: